Updated May 11, 2022
Due to cooler than expected weather, RELAC moved their operations start date to Friday, May 13 from Wednesday, May 11, and has begun initially circulating unchilled water to remove entrapped air bubbles from the general service lines. Individual homeowners must also circulate the water through their home systems to remove the air.
According to RELAC President Mark Waddell today, and assuming no two consecutive 80F+ days in the next week, RELAC will be ready to start the 2022 cooling season on Wednesday, May 11 rather than the May 22 Virginia State Corporation Commission tariff minimum requirement date. Unmetered flat rate customers will not be charged for the extra days of service, and metered customers will pay for the actual number of gallons measured and used.
The 2022 start date is almost two weeks ahead of the tariff date, but not as early as the April 29, 2018 start date. Regardless, RELAC management and staff have been hard at work inspecting and adjusting their equipment within Hickory Cluster and elsewhere during the past few weeks. The RELAC cooling season will end on or about the October 9, 2022 tariff date, but the team has extended it in the recent past for unusually warm Fall weather. For more information, visit the RELAC page on this website.